Big shout out to Auto-Bon and thank you for saving me from a $30k mistake. I was looking to buy a car from Terryville Chevrolet and was told by them the car was in perfect shape with no issues. This by itself set off red-flags so i requested to take it to Auto-Bon for a pre-inspection and the car was a huge liability with multiple issues related to the air suspension ($6k) engine issues, and other items that were not disclosed by the dealer. Thanks for being in my corner!

Outstanding service and great workmanship, really appreciate it!

Ray and John at AUTO BON, thank you for fixing my Mercedes. These guys were knowledgeable and experienced beyond compare. Always kept me abreast every step of the way.
I have already recommended them to other friends with the same result. Many thanks guys!

I had a terrific experience on my first visit to Autobon and was very happy with the results. They are professional, friendly and put me at ease they could take care of the problem. Try used only parts made for my type car and were efficient and thorough. I have no problem referring them for your repair and regular maintenance to all vehicles.

I regularly serviced my Toyota at the dealer I bought it from but when I heard a noise coming from the engine I decided to visit the folks at Auto Bon and I’m so glad I did!
John diagnosed the problem. A failing water pump and leaking radiator. He clearly explained the repair process and prices. My car was ready the next day and I was pleasantly surprised to find that John also cleaned the engine! I’ll definitely be back and highly recommend Auto Bon to anyone looking for quality automotive service.

It was easy to make an appointment. My service was scheduled quickly, performed on time and without any unexpected additional costs. Most importantly the work performed was excellent. I couldn’t be more satisfied.

Mo Francis help me by financing and get my New car, fast and easy with process. Im happy and impressed with that.

I am a senior on a fixed income. I have a 2006 BMW x3 with closing in on 300k miles- I purchased it used from a private party who had it serviced at Auto-Bon, as had the previous owner. I hesitated at the high mileage but it looks and runs like a much younger vehicle- most do not believe its age. I took a leap of faith and purchased the car. I have NOT been disappointed. I will admit I was a bit surprised at some of the costs to maintain at first. But, like anything else these days, you get what you pay for. They use only the best parts and premium fluids-I am sure they do this for a couple of different reasons. I think first and foremost, quality means longevity and optimum performance, and, this in turn reflects positively on their family owned business. and for the customer, money is saved in the long run. On many occasions negative reviews are written by people no one can make happy-ever.. In my experience the Auto- Bon is an honest, trustworthy business who does anything and everything they can to go above and beyond to do well by their customers. I hear this in the community. as well . Return customers are the norm. Small family run businesses cannot compete with the more "big box" establishments, so their costs can be a bit higher to get their own bills paid. But, for that higher cost, what you get, for someone like me of limited means, is priceless. Customer service, dedication, pride and quality today is getting lost in numbers,. People have many choices out there- you can always find "cheaper" but that can have more than one meaning- not just in dollars. We get what we pay for!

Great people and great work. Rai and the team always make an effort to get you in quickly. The work is quality and they document it on CarFax, which is nice if you ever decide to sell the vehicle. I bring my car there for everything. When there's something they can't handle, they are up-front about it and then I go back to the dealer. They don't lure you in with low prices and then do "gotcha" add-ons. They charge a fair price for great work. Highly recommend!

Excellent service for oil change and brake repair, highly recommend

This place deserves a rating higher than five stars. As soon as you walk through the door you’re treated like one of their own. There’s no other place I’d ever take my car.

I had the best experience getting my car fixed while traveling to Kentucky from out of town. The owner was incredibly kind and went out of his way to see me early that same morning. He provided fast, efficient service and made sure my car was ready in a couple hours!

I’m so grateful for the same-day appointment and the outstanding service I received. The owner was extremely attentive, professional, and genuinely caring throughout the entire process.

I highly recommend this place to anyone in need of reliable and exceptional service!

I had a fantastic experience at Auto‑Bon. The staff was friendly, communicative, and walked me through everything they were doing on my Prius. The waiting area is actually comfortable — free WiFi, coffee, snacks, water, and a table where I could get work done while they handled the service. The pricing was fair, the work was done right, and I never felt rushed or upsold. This is the kind of shop you stick with.

I can’t even tell you how good these guys are. They are the most knowledgeable car techs I’ve ever met. They’ll give it to you straight every time. Skip the dealer and go here 100%.

Excellent service and friendly staff. Thank you Mike for everything.

Rai and Auto-Bon crew takes exceptional care of their customers and their vehicles. For the first time in all my years of car ownership finally I feel like I have a shop I can fully rely on. Whether it's just maintenance or emergency repair, they are always of huge help. Even in a dire situation when I was stranded with a major oil leak on a Friday afternoon, Rai stepped in immediately and took a huge stress of my shoulders and I felt well taken care of.
They are true specialists in their craft and I will keep bringing my BMW to their shop with anything it needs.

Highly, highly recommended.

I scheduled an appointment the day before and they got me in quickly! The service was great and they the staff were very kind at Autobon. They were able to diagnose what was wrong with the car and fix it within the same day.

Quick in and out! Very efficient! Emission testing only!

They recently serviced my Civic for bad tires and a failing serpentine belt. The service was done within a day and the loaner car was a life saver. Many places won’t do that anymore. Not only did they diagnose the original problem, but looked the whole car over and gave me fair estimates on potential future repairs at no additional cost. The prices are fair enough and the work speaks for itself. Highly recommend for any and all maintenance.

Knowledgeable, kind, willing to take the time to help solve the problem. They take they're time making sure you understand why something should be done and suggest it so your informed decision is right for yourself or your pocket.

I am highly satisfied with the exceptional service and meticulous care provided by Auto-Bon for both my wife’s and my Mercedes vehicles. Their exceptional communication skills regarding the vehicle’s condition and their prompt and exceptional workmanship have left a lasting impression. I wholeheartedly recommend Auto-Bon for your automotive maintenance needs.

The entire team here is incredibly knowledgeable and expert at their work. I've been bringing my F30 BMW here for the past 2 years, and I wouldn't trust anyone else with it. Having moved frequently, I've always sought out specialty BMW shops, and these guys are definitely the local experts. They know the ins and outs of the industry and can advise you on what works and what's not worth your money. Highly recommend

So far they have went above and beyond to look over my vehicle to see what the actual issue was and they also looked over my vehicle for any additional issues that I might not have noticed.
The part the part was a few days out so I'm looking forward to seeing the results. So far so good

They were awesome they put me first they made me feel extremely comfortable I wish I lived closer so I could use them again

Great service, and a great alternative to the MB dealership. Have, and will continue, to come back with our vehicle here.

I had to get my radiator replaced on my Lexus was hesitant to have a dealer do it. I had used Auto-bon in the past and had a good experience so I went back and was happy I did. John was very knowledgeable on the particular issue with the radiator and when I showed him a video, he confirmed it. Dropped the car off and received the estimate and approved to get the work done. It was looking like it would drag over to a second day, but they were able to get it done before closing. John is a wealth of info and I appreciated the fact he was not just a service rep trying to sell extra services. I will be back, but hopefully not too soon.

I recently brought my car to Auto Bon in Simsbury for a brake change and to fix an issue with my washer fluid system. From start to finish, the experience was excellent. The staff were professional, knowledgeable, and incredibly friendly. They explained the issues clearly, provided an accurate estimate, and completed the work in a timely manner.

The new brakes work perfectly, and they resolved the washer fluid issue efficiently. It’s clear they take pride in their work and value customer satisfaction. I highly recommend Auto Bon for anyone looking for trustworthy and high-quality car service!

Extremely efficient, courteous and fair. The technicians are clearly knowledgeable, and we look forward to having all future service with them.

Excellent communication and customer service. I will definitely return for sure!

Brought my 2010 Honda Ridgeline in for 100k service back in May and the Autobon Team did an exceptional job. The truck runs smoother, has more power and gets better gas mileage. I’m very happy with the service I received!

Quick service, and very knowledgeable staff. I’ll be back!

Fantastic! My 1997 Mercedes sl500 is just like brand new! They were very nice to work with explaining the work that needed to be done and very professional! Thank you very much. I highly recommend you!

Great service, and very personal & professional. Auto-Bon was even better than the dealer! They called before doing any work to explain what they found & what they recommended for my 2021 Maserati before getting my approval. Plus they have great loaner vehicles! I highly recommend Auto-Bon.

Great service. Everyone was very friendly and professional. They took time to fully explain everything that they recommended for service. They didn’t push anything and let me decide what I wanted to have done. Some shops will try to upsell you on additional services and push them on you, but the team at Auto-Bon were not like that.

It was nice having a loaner vehicle available as well. You don’t see that at most independent shops.

I’ll definitely bring my Land Rover back for all routine service.
Highly recommended!

I found auto-bon to be extremely helpful in addressing several issues with my 2012 Honda Pilot. Besides taking care of a noisy wheel bearing and normal maintenance, I also needed the passenger mirror replaced and the drivers side power window switch console. Other items such as the suspension, struts and shocks were checked and evaluated, Some suspension parts, due to age, required replacement. When all was ready, I left with my drivers side window open ... and a mirror that was no longer on the brink of falling off.

As I drove off, however I was surprised at how well the car handled and felt on smooth and rough pavement.
I had no idea how new suspension parts would affect braking. Stopping distances and the smoothness of deceleration was very apparent, something I hadn't experienced since the car was new.
I'm very pleased with the work done at Auto-Bon.
The staff is great, Caroline, at the desk is friendly, knowledgeable and extremely helpful. John the manager and Ray whom I also spoke with are both great people and I can say now, excellent mechanics.
I've used Honda dealers, local auto service centers and national car service centers, none have treated me more like a neighbor than this shop.
I can say that I've found my auto repair and service center.
I will be returning to Auto-Bon for any and all my automotive needs.
Thank you

Excellent service and quick response in a critical breakdown

Rai and the staff at Auto-Bon are absolutely the best! Cannot overstate how efficient, honest and nice to deal with they are. Everything is explained with detail so you never feel like you are being taken advantage of, which has happened at other places before. There is not enough space to write all of the great things about this place - just go and find out because you will not regret it!

I had the best service I have ever had on my car. I will be back and all my kids cars will be coming here. Absolutely fabulous service and kindness!! Thanks so very much

Great service and attention to details!

Great job on my Escalade. Rai and John did a fabulous job for me. Great expertise and always
dependable.
Susan Gail Cranmore

Highly recommended. My experience is always excellent at Auto-Bon.

Fast, next day fix, very friendly, professional thorough,