5 Questions to Ask an Auto Repair Shop

Posted May 11, 2023

Finding the right auto repair shop for your vehicle can be daunting, especially if you’re unsure of where to begin. In the U.S. alone, there are more than 283,000 auto mechanic businesses, according to IBISWorld. If you’re looking for auto repair shops that you can trust and rely on, there are a few questions to ask the folks running the repair shops ahead of time.

1. What Type of Warranty is Available?

When searching for auto repair shops, be sure to inquire about the type of warranty that is provided based on the type of work you need to be done. A warranty will help to protect your vehicle and keep your mind at ease.

2. Can You Provide Me With a Written Estimate?

Having a written estimate drawn up for you is highly recommended when searching for auto repair shops. Most reputable auto repair shops will have no issue providing you with a written estimate that can be used at a later time. Having an estimate in writing can also protect you if an auto shop attempts to charge you more once the work is complete.

3. How Much Experience Does Your Shop Have With My Particular Issue?

Ask how much experience an auto shop has with the particular issue you are experiencing. If they are not experienced with your issue, it may be best to try alternative locations.

4. Is This Shop Certified?

Whenever you’re searching for an auto repair shop that is credible, be sure to ask about whether or not the repair shop is certified. Both ASE and I-CAR certifications are indicators that an auto body shop or a repair shop is reputable and can be trusted. If an auto repair shop is not certified, ask why. Depending on where you are located, there may also be different certifications that are obtained based on the type of work that is conducted.

5. Do You Specialize in My Vehicle’s Model and Make?

Ask if the auto shop you’re interested in specializes in your vehicle’s make and model. Finding a mechanic who is familiar with your vehicle type can go a long way when it comes to repairs and bodywork.

Whether you’re in need of a simple tire adjustment or full bodywork, knowing what questions to ask an auto repair shop can provide you with the peace of mind you need to make a decision. To get started with our services, contact us at Auto-Bon today.