Anonymous

I was really happy to find this mechanic, as it seemed like a nice, honest family business. While I have no doubt that they are honest, my experience with them was not good. First, they forgot to fix part of my car. Then they told me they would get me the part I needed, but never called me back. Then, 4 MONTHS LATER, they called me to tell me there had been a glitch and my payment had never gone through! The owner apologized after I told him how disappointed I was, and said he would fix the part they forgot to fix at cost, but then of course he never called me back. I hate to submit negative feedback on a small local business, but after they failed to resolve this, I felt like I needed to say something.